CONGRATULATIONS TO WALTON SUMMIT TRUCK CENTRE ON THEIR ISO 9001 QUALITY AWARD!

Quality Assurance

What is it?

It's an administrative control system to constantly monitor the process or service to ensure consistent quality of the end product.

Why is it necessary?

To avoid errors, all, communications need to be consistent and clearly understood at every level of enterprise. A quality system ensures this.

What are the benefits?

	BS EN ISO 9001 is a Hallmark of Excellence.
	First Class marketing tool.
	Clearly defined tasks and responsibilities for staff.
	Better Management information.
	Reduce wastage.
	Better customer relations.
	Staff training more accurately related to needs.
	A recognised Quality Management System may also prove most beneficial with regards to claims arising out of Product Liability litigation.
	This is the foundation of a Total Quality Management System (BS 7850).

Costs.

Experience has shown that firms with the BS EN ISO 9001 accreditation recoup costs as a result of the benefits gained. Therefore accreditation is considered as an investement.

Quality Prolongs Life!

A fascinating thesis identified a strong link between firms holding Quality Management Certification and their resistance to insolvency.

This demonstrated that companies with BS EN ISO 9001 are on average three times more likely to survive than those without accreditation.

If all individual bankruptcies are included the ratio rises to four to one.

The survey of all 15,750 companies certified by all accredited bodies, showed that only 200 (1.3%) had gone to the wall by 31st December. By contrast of the 1,019,740 active British companies, 55,745 (5.5%) has become insolvent by the end of the year.

It was noted that the policies of the major organisations in insisting that sub-contractors and other suppliers obtain BS EN ISO 9001 are important factors in this equation.

Perhaps it is not surprising that a large proportion of the surviving firms holding quality certification are enjoying the relative economic strength and protection of the major industries and privatised utilities that insisted on having certification in the first place.

For Web Site Design Contact gw.enqar@virgin.net